This Privacy Policy describes how Unseen Church LLC ("Unseen Church," "we," "us," or "our") collects, uses, and discloses information in connection with the Unseen Church platform and its assessment products, including The Martha Project, The Andrew Project, The Saul Project, The Solomon Project, the Unseen Church Assessment (UCA), and the Activation Portal (collectively, the "Platform"). Assessments are delivered by SMS and web on behalf of the churches and organizations that deploy them.
This policy applies to two groups:
Participants: individuals who opt in (by scanning a join QR code, texting a keyword, or using a join link) and complete or partially complete an assessment.
Client Organization: churches, ministries, schools, and organizations that purchase or are granted access to the Platform and deploy assessments to their people, accessing responses through an administrative dashboard.
unseenchurch.com and our public Lens pages are how we tell people about Unseen Church. On them:
We use information, on behalf of the Client Organization, to:
We do not use information for our own marketing or advertising, we do not sell information, and we do not share data between Client Organizations.
With the Client Organization: A participant's responses, name and email (if provided), phone number, and campus/group are made available to the Client Organization that deployed the assessment. This is the core purpose of the Platform. Each Client Organization accesses only its own participants' data. A Client Organization can export its data (e.g., as CSV files) and integrate it into its own systems; once exported, that data is handled under its own policies.
With service providers who process information solely on our behalf to operate the Platform:
Artificial intelligence. We do not currently use third-party AI services to process assessment responses or generate participant results. The Platform produces results using our own deterministic templates. If we enable an AI-assisted feature in the future, we will update this policy first and describe what is processed, and any such processing would be under terms that do not permit training AI models on your data.
For legal reasons: We may disclose information where required by law, subpoena, or legal process, or to protect the rights, safety, or property of Unseen Church, our users, or the public.
Business transfers: If Unseen Church LLC is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction; we will provide notice before information becomes subject to a different policy.
By opting in, a participant consents to receive SMS messages related to the assessment they joined, delivered on behalf of the Client Organization over verified toll-free numbers. Message frequency varies by journey. To stop, reply STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT to any message. For help, reply HELP or email support@unseenchurch.com. Standard message and data rates may apply.
We retain participant information for the duration of an active deployment and afterward to make results available to the Client Organization and to support follow-up and re-measure ("Seen") assessments. Because the Client Organization is the controller of its participant data, retention periods are set by the Client Organization: we retain information for as long as the Client Organization maintains its relationship with us or otherwise instructs us, and as needed to meet legal, tax, and SMS-consent recordkeeping obligations. Where a Client Organization instructs us to return or delete participant data, we will do so, except for records we are required to keep (such as SMS opt-out and consent records).
Opt-in records (phone number, timestamp, and opt-in context) are retained as long as needed to demonstrate consent for SMS-messaging compliance, even after a participant opts out. Numbers that opt out are kept on a do-not-message suppression list so they are not contacted again.
Depending on your relationship with a Client Organization and your jurisdiction, you may have the right to access, correct, or delete your information, to opt out of SMS (reply STOP), and to withdraw consent. Because the Client Organization is the controller of its participant data, we may refer certain requests to the relevant Client Organization, or act on its instructions.
To exercise a right, email support@unseenchurch.com from your associated email address or include your phone number for verification. Residents of California, Virginia, Colorado, Connecticut, Utah, and other U.S. states with comprehensive privacy laws may have additional rights, which we honor as applicable. The Platform is intended for use by organizations in the United States; if you are in the EEA, UK, or a similar jurisdiction and wish to exercise applicable rights, contact us and we will respond as required by law.
We use reasonable technical and organizational measures designed to protect information, including encryption of data in transit, encryption of sensitive identifiers such as phone numbers, restricted access to participant data, and routine security review. No system is perfectly secure. If we become aware of a breach affecting your information, we will notify affected parties and authorities as required by law. Client Organizations are responsible for safeguarding their own administrator credentials and for the security of data they export.
The Platform is intended for participants 13 and older. We do not knowingly collect information from children under 13. A Client Organization that intends to deploy to anyone under 13 is responsible for obtaining appropriate parental/guardian consent before doing so.
We may update this Privacy Policy from time to time. When we do, we will update the "Updated" date above; material changes will be communicated where feasible.